Ordering Information @ BatHouse.com
2.95 flat rate shipping.

Ordering Information

How do I place an order?
Order online! - When you place an order through our website you will find it safe, easy and fast.
Call us! - Our sales and service team is ready to place your order over the phone. You can reach us at 1.877.342.6350, Mon-Fri 9am - 5pm, CST.

What are my payment options?
We accept every major form of credit card and Paypal online. Sorry, we do not accept personal checks or money orders at this time.

major credit cards and paypal

When will I receive an order confirmation?
After your order is completed, you will automatically be sent an "order confirmation" e-mail. So check to make sure that your e-mail address is correct prior to submitting your order. This e-mail is your receipt - so don't delete it!

How do I cancel an order I just placed?
If for any reason you find that you need to cancel an order, change an item in an order or change the shipping address, please call us at 1.877.342.6350. We cannot cancel an order once it has shipped from the warehouse. Therefore, the sooner you call us, the better our chances of canceling the order in time. If we are unable to make the change before the order is processed and shipped, you may need to return the item. Please see our Return Policy for details.

Do you charge a sales tax?
Tax laws regarding purchases made over the internet vary from State to State. For Oklahoma-based companies with retail internet sites (Bathouse.com), taxes will be charged to all orders shipping to an Oklahoma address, regardless of where the purchaser resides.

Customer Service

M-F 9am to 5pm CST

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